Frequently Asked Questions

Product Care

Question: How much will the product shrink?
Answer: This varies for different products and fabric types. All of the products available take into account the shrinkage factor and are made to fit after washing. As a precaution, follow the prescribed recommendations on the tag. We prefer to use a 100% pre-shrunk cotton, but as with any cotton, there is minimal shrinkage, but not enough to warrant sizing up.

Question: How do I launder my new item?
Answer: Always wash ‘like’ colored products with one another. Follow the prescribed recommendations on the tag. For two color shirts, like a ringer t-shirt, initially wash alone in warm water to avoid bleeding of colors. For 100% polyester garments, we recommend machine wash and a LOW dryer.  High heat tends to ruin the integrity of the print over time. For Numbered Items, like jerseys, softball t-shirts etc... low heat is also recommended.  Sometimes the vinyl numbers will either heat up too much and stick together or in some rare cases have gotten stick in the nooks and crannies of the dryer, causing the number to melt and burn.  Just be cautious, we work hard on our product and wouldn't want them ruined!!

Question: What if my product doesn't fit?
Answer: Please see our sizing charts for sizing.  We do not refund or replaced based on the incorrect size.  See our Terms and Conditions Page for further details.

Shipping Procedures

Question: Can I track my shipment online?
Answer: Yes, you will be provided with a tracking number for your shipment.

Question: How much will it cost to ship my product?
Answer: It depends on your location and the weight of the package. Shipping options are displayed at checkout.

Question: Can I get priority delivery?
Answer: Yes, priority deliveries will ship within 2-3 business days at an additional cost.

Return Policy

Please see our Terms and Conditions page on the site for details.  We hope you never have to, though!!

Artwork

Question: What kind of file do you need for screen-printing?
Answer: For screen-printing, you need to send us a vector file. Preferably an .eps, .cdr, or .ai. CorelDraw and Adobe Illustrator are popular applications for screen-printing art.

Question: What if I don’t have the artwork saved in a vector format?
Answer: We can do your artwork on-site and make it suitable for print. Please note there will be a charge for artwork.

Question: Can you digitize my logo for embroidery?
Answer: Yes, if your logo has not been digitized for embroidery we can do that for you as well at an industry standard digitizing rate.

Fundraising

Please contact us if you or your organization is interested in setting up a web store through our site.  This is a way to raise funds by offering apparel items and promotional goods without all the paperwork and hassle!!

Location

Question: Where are we located?
Answer: 159 N. Central Avenue, Studio G, Oviedo, Florida 32765

Contract Printing

Question: Do you print on garments I have already purchased?
Answer: Yes, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. for our contract pricing. There are many types of apparel and we do print on most of them. Certain materials are more stubborn than others, so we accept contracting jobs on a case to case basis.